Tenant FAQ

Can I schedule a showing to view an apartment?

Showings are on a scheduled basis only. We wish to respect everyone's time so we kindly request that you fill out the application for the unit of interest and one of our leasing agents will be in contact with you.
Can you hold an apartment for me?

Yes, Badger Management will hold a unit for up to 30 days for a non-refundable deposit equal to the first month's rent. Upon lease signing, this deposit will be applied to your security deposit.
Do you accept rent assistance?

Yes, we do.
How do I submit my Homestead, Section 8, etc. paperwork?

Have your case manager submit a request through the ‘contact’ tab.
Do you accept pets?

Yes, we do for an additional fee. Please submit your pet information in the application.
What is your late fee policy?

Our software automatically charges a one-time, $95 late fee on the 2nd of the month if your account has a balance.
How do I login to the tenant portal?

You can login to your portal by emailing management at the ‘contact’ tab. After submitting with your email, we will send a welcome message which will come from Buildium. From there you can login to the portal to view your lease agreement, submit maintenance requests, pay your bills, and see charges to your account.
I am having trouble paying rent through the portal?

No problem, you can mail a check or money order to our business mailbox located at 6650 W State St D107, Wauwatosa, WI 53213. We strongly encourage you to fill out the entire check or money order and keep your reciept in case a stop-payment is needed. Please be advised that it takes 3-7 business days for the payment to be reflected on your account. Management bears no responsibilities for lost or stolen payments through the mail.
Do you accept cashapp?

Yes, we accept payments through cashapp. Our username is $badgermanagement. Be sure to include your full name, address, and unit number in the payment description. Please be advised that it takes 3-7 business days for the payment to be reflected on your account.
How do I submit a maintenance request?

This is done through the Buildium tenant portal.
What is your eviction policy?

We file an eviction after your balance exceeds $500.
How much notice is required to move?

30 days for month-to-month tenancy, or 60 days for annual leases.
Do you use pest control at your properties?

Yes, our maintenance technicians utilize over the counter solutions for most all pest concerns.
What is the utility policy?

We utilize ratio utility billing system (RUBS) to add all utility bills across the properties, divide it by the amount of units we manage to apply an equal charge to all residents that are responsible for their own utilities. Please reference your lease agreement if there is any confusion.
I want to move apartments to another one of your locations, how can this be done?

No problem, submit an inquiry through the ‘contact’ tab and we’d be happy to assist.
Having issues with heat?

Is the system selector switch in the "HEAT" position? Is the temperature set at least 3 degrees above the current room temperature? If your thermostat is electronic, Are the batteries charged? Is the display showing? Replace the battery. If you have a power outage with dead battery, you will lose your settings and the thermostat will revert to the default settings. Make sure Thermostat is set to the "Auto" position. (FOR FORCED AIR FURNACES ONLY) If your thermostat has a switch to control the furnace fan, switch the fan "ON". (this switch is usually located on the bottom of the thermostat marked "ON' and "AUTO".) Listen for the furnace fan to come on. If you can't hear the fan, go to the vents to see if you feel any air coming out. If no air is coming out there maybe no power to the furnace. In most homes the emergency shut off switch looks like a regular light switch and will be located on the side or close to the furnace. Make sure it is in the "ON" position. If your home has breakers, check to see if any are tripped. If the breaker has been tripped it will be in a position that is between ON and OFF. Reset the breaker by turning it all the way OFF, then back ON.
Having issues with clogs?

Use Drain-O or Plumber liquid Try plunging the clogged drain If you have a garbage disposal, run the garbage disposal to clear the drain. D.I.Y Project, Pour 1 cup baking soda down the drain, then pour 1 cup of white vinegar down the drain (there will be some bubbling action nothing dangerous), then wait 20 minutes and add boiling hot water into the drain. Repeat this process at least 3 times before calling the office. If you know you have hair in the drain please use a coat hanger straightened out and place it down the drain to pull out any hair.
How often is rent raised?

Badger Management has a no increase policy so long as you are consistently paying your rent, and all other fees in a timely manner.

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